Teams give control not working. I have an HP Windows 10 Desktop computer.

Teams give control not working Head to SymptomsYou share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. Community. I am given the option to allow others to remotely control my screen. To resolve this issue, you Sometimes, you can experience control issues when using the MS Teams remote control feature. When signed in as an external or anonymous user, I can start a discussion in Q&A section. 4. The only important feature that seems to be missing is the ability to give and request control over a shared screen. If some one share the screen to me means if I give the request control Option they are not getting allow & Deny While the Request control option is missing on Microsoft Teams, the Give Control drop-down menu also stops responding as you try to open it. Microsoft Teams may not allow access to remote control for guest users who have joined the meeting through When screen sharing in teams I am not able to give someone control of my screen. Strange behavior: Now if I share something with teams and press my PrintScreen-Key which opens Greenshot the bar and red border is visible. Once you close that session completely and start another one the employee that needs to provide control does not have the taskbar to provide control. Greetings, if there is no give control option and other can't request control, please go to Office 365 admin center > Teams & Skype > Microsoft Teams & Skype for business Admin center to see if you disable the Screen sharing mode like following image. control is given and all works. Remote control of a computer refers to the ability to monitor, control, and access the resources of a computer that We have turned on the 'Allow an external participant to give or request control' in the Teams admin portal. I cannot join the meeting. When screen sharing in teams I am not able to give someone control of my screen. I've done everything I saw: - Checking GPU hardware availability (check) - Allowing Microsoft teams for screen share under system preferences (check) - Re-downloading the entire microsoft app Based on your description, I understand your issue with Teams Town Hall Q&A feature not working. I cannot give control to other users when screen sharing. I cannot control the shared screen. I am on the latest Linux Client version (1. I have an strange issue , i am not able to give or take control on my MS teams in citrix Virtual desktop. I can treat the case by the following workaround. com account. It then starts to work even if you plug back in the dock but if you quit teams again the same issue comes up again. This issue does not happen if user is running MS Teams using their own local laptop. Thoughts?. The description below suggests otherwise: Give control. The menu is not displayed. 15. However, the other person is not actually able to control anything. First you click one of the menus of your Teams window and then the small image of the shared screen will appear. It is a limitation in MS teams and Microsoft is planning to fix. I have a problem in Microsoft Teams client installed in a Guest Virtual Machine Windows each time I ask for Request Control during meetings. We are facing issues with intermittently losing control during a remote control MS Teams session. This issue is To give and take control of shared content during sharing, both parties must be using the Teams desktop client. Microsoft. The organizer gives access to a guest or same organization member within the meeting and it works fine for about 15-20 mins. During testing, I can duplicate this issue. The option is just grayed out and it says I can't give control because hardware acceleration is disabled. It's not the issue where, both users are simultaneously clicking something - no - I literally do not have any control on my computer In my case, my mouse cursor does not appear on the other persons' screens even if I seem to have the control. It is a known limitation in teams app. The menu is there and if I perform a print screen, I can see it, if i click the area where the "give control" is located, I can give control. you are using doesn't have a graphics processing unit (GPU) installed, or GPU hardware acceleration is disabled. It is not hidden as I have put my pointer at the top center for it to show and it does not. We use office 365 corporate supported edition. In this situation, yo "Allow a participant to give or request control" is enabled in admin settings "Allow an external participant to give or request control" is enabled in admin settings; I am using a laptop with desktop app for Teams (not web page) I note that Learn more about screen sharing in Teams. As I tested, the screen sharing call control for Microsoft Teams was perfect. In this situation, you see the user's request on the Sharing toolbar. When the person shares their screen, click on the Request control button in the toolbar to request control of their screen. The remote user on Teams session also don’t have the request for control button. The "Give Control" menu will pop up but I can't pull down the menu button to select anyone. I have an HP Windows 10 Desktop computer. I want to give control to a participant in a meeting but I cannot see "Give control" from MS Teams. ? If I use Remote Desktop Connection it works. Click on the "Give Control" button in the top right corner of the screen sharing window. During the control the pointer does not have my user icon and any movements and clicks I do in the host screen are ineffective. 89+00:00. When sharing my screen, either directly with another How it works. Today, when I clicked the join button on the calendar to open Microsoft Teams During presentations/meetings while screen sharing in Teams, I give attendees control one at a time. Even If I use a remoting tool to view the remote screen of the xendesktop, it is visable. It works the other way around if I share my screen and give control but I cannot control there screen. Does anyone know if there is a way to configure it so that when I am sharing my screen they can share control. In recent screen share meeting , i am unable to get option to ask for control, from his end also there is no option to give controls. Control isn't supported when either user is using Teams in a browser. Here's a simple checklist to troubleshoot why you can't give control in Teams: 1. I am able to share my screen while in Microsoft Teams on my Mac. But when I share my screen and give control, I cannot click on anything on my screen. Check for Updates: Ensure that you are using the latest version of Microsoft Teams. Start a meeting or join an I am unable to do a screen share with the teams app on my new 2024 M4 mac book proI have the latest macOs 15. Renee Harris 0 Reputation points. to There are several ways to join a Microsoft Teams meeting: meeting link, meeting ID, Teams client, phone audio, and conference room audio device (Room audio shown in the picture). I see the message . I tried this to my wife's laptop (Windows 10 also) and downloaded the Home Teams app. Start a call or meeting in Teams. In this section, we highlight the top three reasons why the Teams remote On certain workstations in our organisation, we are unable to request/give control while on a screen sharing session in Teams. Upon tests on my end, I'm not capable to reproduce the same issue. Teams to replace the current desktop sharing application we are using Join. I am an independent advisor, let me help you with this. NOTE: The person presenting must approve or deny your request. 21759), I was not able to give control to my Co-worker while sharing my screen. Select the name of the To give screen control on a Mac computer using Microsoft Teams, follow these steps: 1. When she attempts to give control to other users in the meeting, the option is grayed out. Give control doesn't work when you share screen in Teams. It seems that you are experiencing issues with remote control functionality in certain applications when using Teams, but not when using TeamViewer or after enabling a specific setting in Zoom. Restart Teams to see if it makes any difference. If you are using the desktop client and still facing issues, you can try the following steps: After sharing your screen, locate Teams not working, Needs Edge Webview2, Can't install Edge Webview2 as it is already installed, Cannot uninstall Edge Webview2 I usually have video meetings using Microsoft Teams and it is integrated into Outlook so I can open the meeting from my calendar directly. You can control all their applications except AutoCAD . Microsoft Teams A Microsoft customizable chat-based workspace. When using teams to share a screen and take control everything works as expected the first time, sharing and tool bars all appear and function. After they do a screen share and when the host gives mouse control or allows the mouse control request, the attendee has no mouse control. Login with the I have Office365 Business Premium and I am using Microsoft Teams for educational work. Skip to main content. While as the co-organizer, I can check and interact with Q&A correctly. Click the Sign Posted in : Microsoft, Teams Av Jonas Agblad Översätt med Google ⟶ 5 years ago. 3. The feature you are expecting is not supported when any one of the parties are running Teams in a browser. We will surely raise your concerns to our Product Why is give control not working in Teams? This issue occurs because the device that you are using doesn’t have a graphics processing unit (GPU) installed, or GPU hardware acceleration is disabled. Microsoft Teams: Giving control of a screen share results in a small i have Microsoft office home and student 2021 installed on my windows 11 home Desktop. I am running the latest software - Catalina 10. It's not the issue where, both users are simultaneously clicking something - no - I literally do not have any control on my computer Teams "give control" activates, but does not work for AutoCAD. If you are not the case, here is a known issue about "Give control" for reference: Why am I not able to give control to partner in MS Teams? The Give Control button visible and is used but partner is unable to actually control the mouse/buttons. I have Teams installed on my Mac (Catalina 10. 5. Would like to know the respective version of VDA & CW where the problem is solved. Sometimes, issues are resolved through When I share the screen to another user I'm not able to see the Give control Option on top of my screen. However, thank you so much for bringing this to our attention, Your suggestion is constructive, and I believe it could make the use of Outlook even better. The majority of the time, this works smoothly; however, there are usually a couple of attendees whose names appear but are greyed out from the drop-down list & I Apps and Registry editor does not work via Teams remote share Hello, Dou you know why I cannot control e. Right-click the Teams icon on the taskbar. I had the same user create a meeting using the new version of Microsoft Teams. 30857 (64-bit) [teams-insiders release] Windows version: 1. Head to Meetings > Meeting policies > New policy > Content Title: Users may be unable to give or take control when screensharing in Microsoft Teams meetings User impact: Users may be unable to give or take control when screensharing in Microsoft Teams meetings. Hello, I am trying to control another persons screen using Teams for Mac and I cannot take control even though they give me permission. Give Control doesn't work. After allowing all the permissions in Microsoft Teams “control screen” MacOS 10. Once granted, they will have the ability to select, edit, and make various changes to the shared MS teams Give/request control not working I have a user who can't seem to give control to other users outside of the first call they make after opening teams. I work with this and it is really annoying! Especially during COVID time when I have to do stuff remotely As first try, you could in Teams Settings, temporarily turn on "Disable GPU hardware acceleration (requires restarting Teams)". 1 or newer (not LTSR)-Citrix Workspace app for Mac 2203. I realize this is an old thread, but in case others come across this. Which screen shared by that another person and given as control to you on Teams? Is it entire desktop screen or specific windows screen? 2. When I request remote control in Microsoft Teams (Work or school) screen sharing session, I can control the mouse, but mouseclicks and keyboard are not working. Our district is using TEAMs to provide speech therapy services directly with students through IPADs. The other person does not get the button to apepar. The following message appears when trying to When I access a remote PC using Microsoft Quick Assist , I open Microsoft Teams on the remote PC and start screen sharing. What can I do? It has been asked repeatedly! Microsoft Teams. I have version 1. Fully exit the Microsoft Teams desktop client on your Computer: 2. This behavior is by design. This behavior is Microsoft Teams admin center – Meeting policies. 22472 or newer-Citrix Workspace App Current release 2112. Howdy pardnurs, Yesterday, my friend and I tested out rhe screen sharing function to work on a song In Ableton at the same time, but there were a few issues. JC1231530. To be specific: I was able to give control and he was able to request it, but after accepting the request, simply nothing happens and I can only see my own mouse. 5153) running on Ubuntu 18. 10,895 questions How to give or request Microsoft Teams remote control. Open Microsoft Teams and join a meeting with the person whose computer you want to control. Reply. We have waited 5 days then tested with both users using the desktop version of Teams and it is still greyed out for We are users just like you who help others. Click on the "Share" button in the call or meeting controls. 1 I got to know that there has been some "advanced overlay feature" which address this problem. 2. I have Teams installed on my Mac After the recent "New Teams" update, mouse clicks are no longer registering while controlling another user's screen over screen sharing. However, like any other collaboration app, Microsoft Teams can be frustrating at times. The free version of Teams also supports remote control. Hello Stuart Thank you for participating in the Microsoft Community, I am Skypper G. It started a week ago and it is happening on 2 machines that I use so I guess it has to do with the user. More info: The user that initiates the screenshare can do any of the expected actions during meetings. Then you can take the control. Do not login to the Teams application. registry editor, local policy change. We are not able to let them control the screen which is needed for games and engagement. If you’re having problems, such as Microsoft Teams not registering your microphone, this guide on Outbyte will help you troubleshoot it. I can give control but then i cant see their cursor and they cannot click anything on my Teams screen sharing control not working on Mac I cannot give control to other users when screen sharing. The Control menu doesn't appear if I go from Windows 10 downloaded Home app, to Windows 11 native laptop. I understand the issue you are facing with screen sharing and control in Microsoft Teams. Could you please confirm the time this problem started and if the MS This control is stored in Application > Microsoft Teams > Content > Framework. Sometimes, you cannot request or grant control from guest I have the Microsoft Teams app for my mac. Why Does Microsoft Teams Give Control Not Working? When the GPU hardware acceleration is disabled, or the device doesn’t have a graphics card (GPU) installed, Microsoft Teams give Hi community, since the last MS Teams Update (1. 3 and the latest teams download as of 1/31/25reproduction stepsdownload / install teams via If you find that Microsoft Teams give control not working when you are sharing your screen, follow the steps below to fix it. 4. Then, the bar will show as below. After that the guest of other member is not able to control the screen. I cannot give control of a teams shared session. If those machines' GPUs don't support hardware acceleration "The Give Control drop-down menu doesn't work unless hardware acceleration is supported on the system. His hotmail account added external guest user in my O365 environment. If you find that Microsoft Teams give control not working when you are sharing your screen, follow the steps below to fix it. When I grant access, it says on my end that the other person has been given control. but am not able to give/take remote access to someone other's screen since button to give control is not appearing on my teams application. 4 Scroll down to “Content sharing” section then enable “Allow an external participant to give or request control” Enable Allow an external participant to give or request control If you start a screen share and request or give control it works perfectly the first time. When this assigned policy is On for a user, the Give Control option is displayed in the top bar during a sharing session. While Teams generally supports remote control, there may be specific configurations or settings that need adjustment to ensure remote control works Hi Team, I regularly have call with my friend over MS Teams and used get controls and work. Teams Version: Make sure you are using the latest version of Teams. 7). 32771 (64-bit) The mouse cursor can be moved around but the button does not work. To narrow down this issue, you can open Chrome browser to use Teams web client and check if the issue persists. Why Is My Microphone Not Working on Microsoft Teams? The MTeams microphone problems occur quite frequently. If you cannot see the Give control bar on your screen, please move your mouse on the top the sharing screen and wait for several seconds. To stop screen Harassment is any behavior intended to disturb or upset a person or group of people. I would say that Request Control in Teams in my Windows VM does not work You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. 00. If you then hang up your screen share, then re establish a new screen share the Give control tool bar is missing. Even the Give Control drop-down menu doesn't react when you try to open it. AndrewTempleman. Login as with @outlook. After a user shares his screen I request control and although control is allowed, it doesn't work. We just cannot see it. Normally, when sharing the screen / window / program there is a red border around it and a bar on top to give control. Potential reason 2: Teams request control is not working when you try to grant permission to a guest user. Does anyone know how to resolve the issue for Microsoft Teams in regards to mouse control not working during screen sharing? A few people have this issue in our office. To grant permission for someone to control your screen in the New Microsoft Teams, you can follow these steps: 1. When this assigned policy is Off for a user, To give and take control of shared content during sharing, both users must be using the Teams desktop client. 30866 (64-bit) vivish : Hello,. IT is only not visable to the Xendesktop user. Report abuse The give control is either not working due to outdated graphics card drivers, or the users isn't logging in as a tenant user and is for some reason in the Team via Guest account which cannot Share control. Threats include any threat of violence, or harm to another. However, I am not able to give control to a participant I invited from outside my company. Give control while screen sharing. in Powerpoint). The Give Control drop-down menu doesn’t work unless hardware acceleration is supported on the system. In Teams (desktop), a user shares their screen with me, and gives me control. It's suggested to use Chrome browser because only Chrome supports all Microsoft gave notice of this deprecation on 9/8/2023 in the M365s Admin Center (Post ID: MC674419). In order to see this bar all the way, you should pin it by clicking Pin button. 04. I dont know what might be the cause. Works for other programs in same session. However, once the original user attempts Issue 1: Teams Remote Access not Working for Guest User. Outdated versions might Here are the steps to troubleshoot this issue: 1. I also suggest clearing Teams Cache. This is an expected behavior since Teams is not for help desk remote control users when you need access from the Admin credentials Teams is for Collaboration Only. I'm sorry to hear that you're having trouble finding the Give Control button in Microsoft Teams. Hi, Prafful. Should you wish for another meeting participant to alter a file, assist with your presentation, or provide a demonstration, you have the option to grant them control. 15+ issue Howdy pardnurs, but the option to give control was not even available. If it is possible from your side, could you please provide us detailed video via private message about share screen and give remote control by another person on Teams for further analysis and assistant? Teams Linux control shared screen. At this moment both the parties must be using Teams desktop client to give & take control. Go to the Admin center on Microsoft Teams. Hello Please i need your help on this issue. When using a Mac, they do, and i am able to share. It has teams preinstalled on it and its icon is on taskbar itself. Here are the steps to enable remote control in Microsoft Teams: 1. Hello. 1. After the first call the bar/menu with all the option does not drop down and if a user request control nothing show up on the screen missing the drop down. The Give Control drop-down menu doesn't work unless hardware acceleration is supported on the system. Is anyone else Using the "Work or School" version The person you're trying to give control to must be signed in to Teams with a work or school account. Copper Contributor. But when I click on a button, nothing happens. This is due to a technical limitation that they're planning to fix. Me but the fact that this feature is not working as designed will make it @Loganathan R , . Registry editor or other apps via Teams share? As of now, MS Teams give control feature doesn't provide access to the administrative services, e. Last Friday, January 17, 2025, Windows installed an automatic update. MS teams meeting policy allowing me to give or take control for internal users, virtual desk 1. I’m sorry that you can’t see the option to give control or annotate on a shared screen in Teams. I can share and control just fine when going from Windows 10 to Windows 10 pc's running downloaded Teams app. Linux version: 1. Select "Desktop" or "Window" to share your screen. The user has the option to give control to other users. My name is Femi. During Teams meetings, I share my screen & give control to my pupils, so they can manipulate the application and type answers to questions (e. What should I check to make sure I can control shared screens? Teams App not working stating needs Edge Webview2. and then reopen teams. Second you click the small image. So seems there is a issue with the linux client. After the update, my Teams App no longer works. Thank you for coming to the forum. Give/Request Control in Teams works with the following versions:-Teams 1. Control isn't supported when either party is running Teams in a browser. please help me. On the sharing toolbar, select Give control. We are not employees of Microsoft. Microsoft Teams "Give/Request Control" option not available from the VDI in Screen Share. I am able to screen share with participants. You need to be invited to Teams to use the app. I am using Ubuntu latest version, on new Dell, using Teams Preview edition. . Microsoft Teams: live captions do not display the username in single window mode when optimized (86507) - This article flags a feature that is not as yet supported. If your regular meeting confirms Maybe this worked at one time, but I just tested and it does not appear to work with the current versions. Unable to click or type on the remote machine. I encountered an issue with Teams recently that had me quite puzzled. However, you don't see an option to approve or deny the request. Please help! I encountered problem when using the Horizon VDI, the user is able to share screen using MS Teams but don’t have the Give Control option. 2025-01-23T22:40:06. This issue only seems to affect If both parties have the Teams desktop client, you can try managing meeting policies in Teams. Sharing is just not available at all on the Linux side, and "Give Control" from Windows does not work. When I am granted control of the user's screen, I can still move the mouse around. 3. However, the "Give Control" option does not But when I share my screen and give control, I cannot click on anything on my screen. During a Teams call where someone else is screen sharing, select Take control > Take control of the presentation. The only way we can share is through whiteboard. The user creates a meeting using the Outlook Classic Desktop application. g. It is worth noting that this is a user community, and we are all users here, much like yourself. This is completely missing. While we strive to assist and share insights, we are not Microsoft directly. I've been working on the give control feature for work and my other co-workers are able to grant and give access to other users, but I'm still unable to. ioo hffxf qtz ywerb abtsp qwwrr geoneow zgynkh pqie tjwk rwlthw hclwy pxlf lvgjwb xdnp